Tag Archives: Carol Marsh

Carol Marsh-Urquhart (at Visionary Eyecare in Pembroke Pines) Helps a Local Child in Need…In More Ways Than One!

Our Lead Technician, Carol Marsh-Urquhart and her very special friend, Corey

Two 11 year old kids – Corey and Alliston –  came into the Visionary Eyecare Office in Pembroke Pines… they were selling candy  TO BUY THEIR OWN school supplies when our lead tech, Carol Marsh-Urquhart, was in charge. Carol was so touched by their humbleness and exuberant entrepreneurial energy in finding a way to buy their own school supplies that she thought of ANOTHER WAY to help them get their supplies.
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She contacted her church – Christ The Rock in Cooper City – and inquired about any program that would help kids in need. Carol was able to get 2 book bags filled with school supplies for the two youngsters.  She then called the kids, Corey and Alliston, who were extremely happy to FINALLY have their school supplies!!!
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During this encounter, Carol also had noticed that Corey had a very severe and cosmetically troublesome eye turn and thought about ways in which she could help him with his problem – maybe there was a way that she could help him get his eyes properly aligned….
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Carol spoke with our Eye Doctor, then connected him with Nova Optometry Pediatric Department for his specialized optometrist eye exam and then connected him with the Lenscrafters OneSight Program so he was able to get a new pair of glasses.
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Carol also was able to contact a local  Pediatric Ophthalmologist,  Dr Bruce Miller,  for Corey. After a couple of visits to the Ophthalmologist, surgery is now scheduled to correct Corey’s eye turn. Corey’s mother had absolutely NO IDEA that her son’s eye turn could be resolved – she thought that Corey was just born that way and that nothing could be done about this very cosmetic eye turn problem.  She thought that Corey would have to live with his eye turn forever.
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Corey and his mother are now eternally thankful to Visionary Eyecare’s lead tech, Carol, for helping her son to be able to live his life without this troublesome eye turn – called strabismus.
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Video Testimonial: Starlene Carter Talks About How A Routine Eye Exam Pupillary Dilation Saved Her Vision

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Starlene Carter came into Visionary Eyecare (Next to Lenscrafters) in Pembroke Pines in January 2001.  She was in the area and decided to stop in to schedule an eye examination for herself the following week.   She was not intending to get an eye exam that day – her plans were to spend that day shopping!

Our Office Manager, Carol Marsh, was there that day and convinced Starlene to go ahead and get her eye exam that same day since the office was not busy and the Doctor (Dr Dawn Bearden) would be able to see her right away.  Starlene agreed but, was insistent that she would NOT have her pupils dilated that day.  Her shopping was waiting and she did not want to “mess up her day” with that “dilation thing”.  Carol told her that the Doctor would talk to her during the exam about the importance of dilation.  Still Starlene would just not be convinced….

When Starlene met Dr Bearden for the first time – Dr Bearden began to explain and stress the importance of pupillary dilation.  Dr Bearden  explained that this was Starlene’s  first eye exam in our Visionary Eyecare office, there could be a multitude of eye diseases or problems that Starlene may be unaware of (because most eye problems do NOT cause any symptoms like blurry vision, headache, eye pain etc) and that Dr Bearden may NOT be able to detect these issues if Starlene did not allow the Doctor to dilate her pupils.  Dr Bearden also explained that Florida laws requires your Optometrist to dilate your pupils on the initial eye exam when you have an eye exam with a new Optometrist.  Reluctantly…..VERY reluctantly….Starlene finally agreed.

This simple decision absolutely saved Starlene’s vision.

During the eye exam, all seemed very normal.  Starlene had no family history of eye disease, she was able to see 20/20 in each eye with her new glasses prescription, she had NO eye pain, NO headaches, NO discomfort, her eye pressures were normal, her blood pressure was normal, good color vision etc.  But, when Dr Dawn Bearden dilated Starlene’s pupils – she saw 2 very LARGE retinal tears (retinal detachments) in Starlene’s right eye that posed a HUGE threat to Starlene’s vision in her right eye.  These tears could have eventually caused blindness in her eye had they not been detected during the dilation and then properly treated.

Immediately,  Dr Bearden called Dr Jay Levy – who is a local ophthalmologist who specializes in surgery of the retina.  Dr Bearden sent Starlene to see Dr Levy – who did surgery on Starlene’s right eye to repair the retinal tears in her right eye.

Starlene is now a loyal patient of Dr Dawn Bearden’s. She is still able to see 20/20 in each eye and has had no further problems from the retinal tears that were surgically repaired by Dr Levy.  Each and every year during her routine eye exam with Dr Bearden, you can find Starlene out in the waiting room telling her story to ALL of the other patients in the office.  She does a GREAT job in educating people and everyone that she comes in contact with about the importance of yearly eye examinations and the VITAL importance of pupillary dilation.

It saved Starlene’s vision…..and it can do the same for you and for the people in your life who come in for their annual eye exam!

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